Help and FAQ

Yes, please have your ticket with you (on a digital device or printed) and supporting documents if required on embarking.

2 solutions :

• By credit card on our booking site
• With Holiday Vouchers or by Cheque, Cash or Credit Card in one of our sales points

Certain times of the year get booked up quickly. Please book in advance to avoid disappointment.

Escal’Ouest boat terminals are all located near free parking spaces: consult the list of car parks here.

Please arrive at least 15 minutes early at the boat terminal. Give yourself time to find a parking space and to walk to the boat terminal.

Unfortunately, our boats cannot accommodate all types of wheelchairs on board.
In order to guarantee you access to boarding, we kindly ask you to contact us by telephone on 02 97 65 52 52 in order to confirm the feasibility of your trip and to validate your reservation together. Thanks.

Baggage is limited to 30 kg per person. If you want to transport specific baggage, please ask us by email or telephone and arrive early at the boat terminal.

Our boats don’t take bicycles for safety reasons. You can hire bikes with our partner located on the port of Groix.

Yes, animals are the responsibility of their owners on the boat. Dogs must be on a lead and can’t use the seats. Cats and other small animals must be in closed baskets or cages.